📜 Privacy Policy – English
Effective Date: August 9, 2025
Information We Collect
When you use the Cubo app, we may collect:
Full name and phone number – for registration, verification, and communication.
Location data – with your explicit permission, to determine your service address.
Images – captured through your device’s camera to help technicians understand the issue.
Requested service type and category.
Service request and invoice records.
Any additional information you voluntarily provide, such as cancellation reasons or comments.
Note: We do not collect or store credit card or payment data. All payments are currently cash only.
How We Use the Information
Your data is used solely for:
Processing and assigning service requests.
Enabling secure communication between customers and assigned technicians (phone numbers are only visible after assignment).
Maintaining accurate records of services and invoices.
Sending notifications regarding order status, updates, or in-app offers.
Complying with legal and regulatory requirements.
Data Sharing
We do not sell or share your personal data for marketing purposes.
We may use third-party service providers to enable core app functionality (such as secure cloud storage, phone number verification, or mapping services) with strict confidentiality obligations and no use beyond the intended service.
App Permissions
The app may request the following permissions:
Location (GPS) – only while using the app, to confirm your address.
Camera – to capture service-related images.
Notifications – to inform you of service status or updates.
We do not request microphone access, photo gallery access, or background location tracking.
Data Security
We apply industry-standard security measures to safeguard your data and prevent unauthorized access.
Data Retention and Deletion
We retain service and invoice records for as long as necessary for operational or legal purposes.
You can delete your account directly from within the app, without needing to contact support.
Once confirmed, all personal data will be erased from our active systems within 30 days, except where retention is required by law.
Changes to This Policy
We may update this Privacy Policy periodically. Any significant changes will be communicated via the app or other available channels.
Age Restrictions
The app is intended for users aged 18 and above.
Contact Us
📧 info@cubo-jo.com
🌐 www.cubo-jo.com
📞 +962 798667555